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Retail Engine

Four more cars a month, from the enquiries you already get.

What answering, booking, reminding and following up every buyer is worth at a 48-car yard taking 140 enquiries a month.

See the working
The Retail Engine inbox: Mia Bennett’s carsales enquiry answered at 9:41pm and booked for a test drive.
app.dealerloop.com.au/inboxIllustrative
Cars sold a month+417, up from 13
Extra gross a month+$12,096at $3,000 a car
Extra gross a year+$145,152from the same enquiries

Illustrative: Dealerloop Motors, a 48-car yard, in a month.

Step by step

Each step, and the number it moves.

01Answered

Every enquiry answered in seconds

From your live stock, at your price, at any hour, including the 38% that arrive after you close.

140 of 140enquiries answered, 9pm the same as 9am
Without Dealerloop
92
With Dealerloop
140

Without: about 69 in 100 leads contacted (Foureyes, US), scaled to 140.

Mia Bennett’s carsales enquiry, answered after hours from live stock.
02Booked

Booked into your calendar

The test drive drops into a named salesperson’s day, they’re told on their phone, and the buyer gets their confirmation.

63test drives booked a month
Without Dealerloop
39
With Dealerloop
63

Without: about 28 in 100 leads booked (Foureyes, US), scaled to 140.

Mia’s test drive dropping into Sarah’s Tuesday at 5pm, Sarah notified, and Mia’s confirmation text.
38%

of enquiries arrive when
your yard is closed.

carsales, January to October 2025. The shape by hour is illustrative.

03Reminded

Reminded, so they turn up

A text the day before and a check-in on the way. No reply, and your salesperson is told to call.

88%of test drives turn up
Without Dealerloop
57%
With Dealerloop
88%

Without: about 16 of 28 booked turn up (Foureyes, US).

The reminder text the day before, and Mia confirming.
04Followed up

Followed up until they buy

Quiet leads, price drops and missed drives worked in your voice, until they buy or say stop. Build the path once; Dealerloop’s AI walks every customer down it.

38.8% of buyers who bought did so after day 3: Foureyes 2026 Benchmarks.

Design the path back

Pick the moment that brings someone back. Each step is written fresh for that customer from your live stock, and the path ends the moment they reply, book or buy.

Nurture pathsEnds on a reply, a booking, a handoff, a sale or a STOP.
Quiet for 3 days
Day 0 · Still looking?The car they asked about, and two like it from your stock.
RepliedNo reply
The AI takes it from hereAnswers their questions, then books the test drive.
Booked · leaves the path
Day 3 · Something newA price drop on their car, or a new arrival that matches.
RepliedNo replyBooked: Saturday 10am
Day 10 · Last checkStill looking, or bought elsewhere?
Bought elsewhere · closed

Written fresh for Mia

Every message is written when it sends, from the cars on your yard today. Never a template blast.

MB
Mia Bennett2022 Mazda CX-5 Maxx Sport · quiet since Tuesday
Hi Mia, still keen on the CX-5? It’s here, and we’ve just got a 2023 CX-5 Touring in too. Want to drive one this week?
Good news: the 2022 CX-5 you asked about has just dropped to $35,990.
Oh nice. Can I come Saturday morning?
✓ Test drive booked: Saturday 10:00am with Sarah
Enrolled37
Replied14
Booked6
Illustrative: Dealerloop Motors, last 30 days.
Extra gross

What you make today, and what you make with every buyer answered.

Each month: $37,800 today, plus $12,096 with Dealerloop.

Over a year
Today$453,600
With Dealerloop$598,752
+$145,152more gross a year, from the same 140 enquiries a month
Every number on this page, and where it comes from.See the working
NumberValueSource
Enquiries a month140Dealerloop Motors, a 48-car yard (illustrative)
Gross per used car$3,000Deloitte 2026 Dealership Benchmarks ($3,000 to $3,500)
Enquiries that buy today9%Indiqator 2026: Australian marketplace leads 9.0%, dealer website leads 8.8%
Booked with Dealerloop45%Dealerloop model: every enquiry answered, day and night, and booked in the chat
Turn up with Dealerloop88%Dealerloop model: confirmation, a reminder the day before and a check-in on the way
Shown that buy30%Kept below Foureyes H2 2023: about 40% of shown used-car appointments bought (US)
Without Dealerloop69, 28, 16, 6.5 in 100Foureyes: leads contacted, booked, turned up and bought (US), scaled to 140
After hours38%carsales, January to October 2025
Questions

What dealers ask about the Retail Engine.

What if our reply time is already good?

Then the gain is in the hours you’re closed and the buyers who go quiet. Indiqator found top and bottom performers reply at almost the same speed; the difference is answering every one, after hours too, and following up.

Will it make things up to a buyer?

No. It only quotes cars you have, at the prices you set, from your live stock, and it never negotiates past your listed figure.

Who does the test drive?

Your salesperson. The booking goes in against a named person with a brief: the car, what the buyer asked, their trade-in and finance.

How soon do we see more cars sold?

The after-hours enquiries are answered from the first night. Follow-up builds over the first few weeks as quiet buyers come back.

Also from Dealerloop

The rest of the loop.

See it on your own enquiries.

A 30-minute demo, on your stock and your numbers.