29 more workshop visits a month, from the owners you already have.
What reminding every owner, answering every call and showing the work is worth at a workshop with 200 owners due a month.
Illustrative: Dealerloop Motors’ workshop, 200 owners due and 600 service calls a month.
Each step, and the number it moves.
Every owner reminded when it’s due
By date and by kms, from your own service history, with every reason in one text: the logbook service, work they put off, a recall, the warranty ending.
- Without Dealerloop
- 120
- With Dealerloop
- 137
Without: about 6 in 10 cars three to five years old were last serviced at a dealer (AAAA, 2018). With: the Dealerloop model.
Every service call answered
A call nobody picks up is texted back in seconds, and Dealerloop’s AI answers the service line at the morning rush and after hours.
- Without Dealerloop
- 0
- With Dealerloop
- 12
120 of 600 service calls a month unanswered (Marchex: 16% to 19% at US dealers). Dealerloop model: a fifth book by text, half of them new visits.
service calls ring out,
most at the morning drop-off.
Marchex: 16% (2014) to 19% (2017) of calls to US dealers not answered. The shape by hour is illustrative.
Booked into your workshop, never over it
Every booking is checked against your hours, bays, loan cars and shuttle seats, and it’s on the advisor’s list before the doors open.
Dealerloop Motors’ Thursday, illustrative.
The work shown, approved and paid from their phone
A video from the technician, every item priced, approved or put off with a tap, and Apple Pay or card when the car is ready.
- Without Dealerloop
- $450
- With Dealerloop
- $485
Dealerloop model on a $450 visit. 64% of US service customers want photos or video of their inspection; about 1 in 4 get them (J.D. Power, 2026).
Lost to the place near work, or booked before he’s left the driveway.
Two calls, no answer, a review two days later.
Texted back in 9 seconds, booked in 4 minutes.
What due owners bring today, and what they bring with every one reminded.
Each month: $24,300 today, plus $8,195 with Dealerloop.
Every number on this page, and where it comes from.See the working
| Number | Value | Source |
|---|---|---|
| Owners due a month | 200 | Dealerloop Motors’ workshop (illustrative) |
| Come back today | 60% | AAAA 2018: 62%, 60% and 57% of cars three, four and five years old last serviced at a dealer |
| Lift from reminders | 1.14 times | Dealerloop model, at the pooled effect in Cochrane’s 2013 review of reminders (in health care) |
| Service calls a month | 600 | Dealerloop Motors’ workshop (illustrative) |
| Unanswered | 20% | Marchex: 16% (2014) to 19% (2017) of calls to US dealers |
| Texted back that book | 20% | Dealerloop model; half counted as new visits |
| A visit | $450 | Dealerloop model; there’s no published Australian average |
| Gross on a visit | 45% | Deloitte 2026 Dealership Benchmarks: labour 63% to 65%, parts 21% to 23%, blended |
| Approved work from the health check | $35 a visit | Dealerloop model, on 150 visits a month |
What dealers ask about the Service Engine.
Does it work with our DMS?
Your DMS sends Dealerloop a report each night: customers, cars and repair orders. No logins shared and nothing scraped. Bookings land on each advisor’s list before the doors open.
Will it overbook the workshop?
No. Every booking is checked against your hours, bays, loan cars and shuttle seats before it’s confirmed, and you choose how much of each day it can fill.
What happens to the phones?
They ring the desk as they do today. A call nobody picks up is texted back in seconds, and at the morning rush and after hours Dealerloop’s AI answers, says it’s an AI, and books it.
What does the customer see?
Texts from your service number in your name, a link to check in, a video of their car with every job priced to approve or put off, and a link to pay with Apple Pay or card.
Will it ask everyone for a review?
Yes: the same review link to every customer after they collect their car. Google doesn’t allow asking only the happy ones.
The rest of the loop.
Retail Engine
Every buyer answered, booked, reminded and followed up, and the extra gross it brings.
See Retail Engine →Acquisition Engine
Every private seller answered in seconds, appraised from their photos and bought with the paperwork done.
See Acquisition Engine →Dealer Pulse
How every buyer, seller and owner feels, and every conversation in view.
See Dealer Pulse →White label
Every text, link and page your customers see, in your brand.
See White label →See it on your own workshop.
A 30-minute demo, on your owners and your diary.