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The platform

Everything Dealerloop does.

The whole selling side of the dealership, from the first enquiry at 11pm to the finance-maturity nudge three years later. Seven stages, 33 capabilities, and every one of them included in the $99.

Everything included

All of it, in the $99.

Every capability on this page ships with the Retail Engine at one price: $99 per rooftop per month plus a fee per honoured test drive, AUD ex GST. No module tiers, no add-ons, nothing held back for a bigger plan.

See retail pricing →
Start here

The whole loop: how Dealerloop runs a dealership's leads from first enquiry to next car

Read the overview →
Stage 01 · 4 capabilities

Capture every lead

Every enquiry from every channel lands in one place, matched to one customer.

Read the stage overview →
  • Every lead source, one front door

    A formal carsales and AutoGate integration, plus Gumtree, Facebook, Drive, your website and raw email, all feed one engine.

    Read the walkthrough →
  • Phone leads don't slip through either

    Marketplace call leads land in the same pipeline, and a missed mobile call gets a text back within seconds.

  • One customer, one thread

    A customer who enquires by email and then texts is recognised as the same person, in the same conversation.

    Read the walkthrough →
  • Inventory that keeps itself current

    Your website's stock list becomes the AI's source of truth, refreshed hourly, at any yard size.

    Read the walkthrough →
Stage 02 · 6 capabilities

Respond in seconds

Grounded, honest AI replies built from the dealer's actual stock, day and night.

Read the stage overview →
  • First reply in seconds, around the clock

    Every enquiry gets a useful, personal answer in seconds, including the 11pm ones.

    Read the walkthrough →
  • Answers grounded in your actual stock

    Price, kilometres, availability and specs come from the car in your yard, never from imagination.

    Read the walkthrough →
  • An AI that says it is one

    A named assistant that discloses it is AI, offers a person any time, and honours STOP instantly.

    Read the walkthrough →
  • Replies in the customer's language

    Write in Mandarin, Arabic or Vietnamese and the AI answers in kind, with prices and stock details kept exact.

  • Reads what customers send, not just what they type

    Photos, rego papers and documents emailed by a customer are read, filed against the lead and answered.

  • A photo page for every car, one text away

    Ask for photos and the AI texts a fast, clean page with the full gallery, specs and price.

    Read the walkthrough →
Stage 03 · 8 capabilities

Qualify, book and hand over

Conversations become test drives, and warm buyers reach a human with the full story.

Read the stage overview →
  • Qualification that happens in conversation

    Budget, timeframe, trade-in and finance are learned naturally and scored, not interrogated in a form.

    Read the walkthrough →
  • Test drives booked inside the chat

    The AI negotiates a time, books it against a real calendar and confirms it back, all in the thread.

    Read the walkthrough →
  • No-shows get a graceful second chance

    Miss the appointment and a warm, no-guilt message offers a new time the same day.

    Read the walkthrough →
  • Handovers with a written brief

    When a human takes over, they inherit the whole story: car, budget, trade, finance, temperature.

    Read the walkthrough →
  • One inbox for the whole dealership

    Every SMS and email conversation, AI and human, in one shared view your whole team works from.

  • Fair-share lead allocation

    Warm leads spread across the team by manager-set weights, not by whoever grabs fastest.

  • Trade-in capture, ready to appraise

    The AI collects the trade-in's details and photos in conversation, so the appraiser starts with everything.

  • Follow-up after the test drive, on the salesperson's terms

    When a drive wraps up, the salesperson picks the goal and the AI runs the follow-up, or stays out of it.

Stage 04 · 3 capabilities

Recover the ones that got away

Sold cars, sold-out budgets and gone-quiet leads all get a second chance automatically.

Read the stage overview →
  • The back-in-stock waitlist

    'Nothing in your budget right now? We'll text you the moment the right one lands.' And then it actually does.

    Read the walkthrough →
  • Sold-car enquiries become second chances

    The car sold overnight? Every open enquirer gets told honestly, with the closest alternatives attached.

    Read the walkthrough →
  • Nurture that knows the inventory

    Multi-step follow-up for the not-ready-yet, including price-drop alerts on the exact car they asked about.

Stage 05 · 5 capabilities

Run the delivery

From won deal to handover: checklists, approvals, e-signing and customer comms.

Read the stage overview →
  • The delivery calendar

    Every handover on one board, with a department-gated checklist that will not let a car out half-done.

  • Rush deliveries with real approval

    Sub-24-hour handovers need a manager's yes, with the reason on record.

  • One upload, no double entry

    Upload the sales contract once and the customer, vehicle and trade-in are read out of it automatically.

    Read the walkthrough →
  • Licensing e-signed from the couch

    The prefilled transfer form goes to the customer for e-signature, pinned to exactly the right boxes.

    Read the walkthrough →
  • Delivery updates customers actually get

    Booked, moved, reminded: the customer hears it by text automatically, and can reply if life happens.

Stage 06 · 3 capabilities

Keep the customer

Post-delivery follow-up, plus finance-maturity, warranty and anniversary milestones that turn a sale into a review and the next car.

  • Follow-up after the keys

    A well-timed check-in, a review ask with your real Google link, and a warm path back for anything wrong.

    Read the walkthrough →
  • Milestones that bring them back

    Finance maturity, warranty expiry and the three-year ownership mark each trigger a timely, personal re-approach about their own car.

  • An owner base, not a lead graveyard

    Customers, their vehicles and every conversation, kept clean and actionable after the sale.

Stage 07 · 4 capabilities

Run the dealership on it

Reports, compliance and multi-rooftop control built for how Australian dealers operate.

Read the stage overview →
  • Monthly targets on the dashboard

    Set targets for deliveries, test drives and new leads, and watch the month track against pace, live.

  • Reports that speak dealer

    Leads, response speed, appointments, wins and revenue per source, monthly, without anyone compiling it.

  • Spam Act compliance by default

    Opt-outs, quiet hours, consent and suppression enforced by the engine, not by training and hope.

  • Built for groups, priced for independents

    Shared stock or separate yards, one login, per-rooftop AI, and group-level oversight.

See it run on your own stock.

Fifteen minutes on your live inventory, not a canned deck, and a reply from the founder.