Choosing your tools

Dealerloop vs Conversica: which fits your dealership?

Conversica has been doing AI sales assistants for a long time. It is available here through Auto Digital Solutions, which states it has been associated with Conversica in Australia since 2010, and it runs conversations across email, SMS, chat and messaging apps, in any language, across five industries. Automotive is one of them. Dealerloop does one industry, in one country, and carries the job past the enquiry. Here is where each fits.

See them side by side

Choose Conversica if

you want a proven, long-running AI assistant that works the whole funnel, not just new sales enquiries. Its automotive pages cover converting sales leads to appointments, service lane follow-up and qualifying finance needs early, and it names DealerSocket, CDK and VinSolutions among its integrations. It runs in multiple languages. It reports powering 1.5 billion conversations for more than 2,000 teams, and millions of conversations for more than 1,000 dealer teams. If you run businesses outside automotive as well, one vendor across all of them is a genuine argument.

Choose Dealerloop if

you sell cars in Australia and want the enquiry answered from your live stock, the test drive booked into your calendar with a named-salesperson handoff, and the delivery handover run in the same system: Australian-hosted data, published pricing, month-to-month.

Side by side

Dealerloop and Conversica, side by side.
Capability	Dealerloop	Conversica
Built for	Australian dealerships only	AI agents across five industries; automotive is one of them
Australian presence	Australian company, Australian support	Available here via Auto Digital Solutions, which states an association with Conversica in Australia since 2010
Channels	SMS and email	Email, SMS, chat and messaging apps, in any language
What the AI does	Answers from live stock, qualifies, books test drives, warm handoff, months of follow-up	Engages leads 24/7, schedules test drives, handles inventory questions, fills service lanes, qualifies finance needs early
CRM and DMS integrations	Sits alongside your DMS; formal carsales and AutoGate integration	Names DealerSocket, CDK and VinSolutions, syncing activity across CRM, calendar and DMS
carsales enquiry handling	The conversation itself, grounded in your stock	No carsales or AutoGate integration is documented on the pages we fetched
Service department	No.Not offered	Yes.Service lane follow-up is part of the productTheir strength
After the sale	Yes.Checklists, WA licensing forms, e-signing, reminders, post-delivery follow-up	Not described on the pages we fetched
Australian compliance and data	Spam Act consent, AI disclosure, opt-outs and quiet hours enforced by design; data hosted in Australia	Privacy policy states personal information is transferred to the United States; no Australian data residency commitment published
Contract	Month-to-month, export your data anytime	Published terms: subscription term set by the order, auto-renewing for the same duration unless either party gives 60 days written notice of non-renewal; governed by California law with exclusive jurisdiction in San Mateo, California
Pricing	By enquiry: one figure per engine, month to month, every capability included.	Not published; the pricing paths we followed led to a demo request

Built for

DealerloopAustralian dealerships only

ConversicaAI agents across five industries; automotive is one of them

Australian presence

DealerloopAustralian company, Australian support

ConversicaAvailable here via Auto Digital Solutions, which states an association with Conversica in Australia since 2010

Channels

DealerloopSMS and email

ConversicaEmail, SMS, chat and messaging apps, in any language

What the AI does

DealerloopAnswers from live stock, qualifies, books test drives, warm handoff, months of follow-up

ConversicaEngages leads 24/7, schedules test drives, handles inventory questions, fills service lanes, qualifies finance needs early

CRM and DMS integrations

DealerloopSits alongside your DMS; formal carsales and AutoGate integration

ConversicaNames DealerSocket, CDK and VinSolutions, syncing activity across CRM, calendar and DMS

carsales enquiry handling

DealerloopThe conversation itself, grounded in your stock

ConversicaNo carsales or AutoGate integration is documented on the pages we fetched

Service department

DealerloopNo.Not offered

ConversicaYes.Service lane follow-up is part of the productTheir strength

After the sale

DealerloopYes.Checklists, WA licensing forms, e-signing, reminders, post-delivery follow-up

ConversicaNot described on the pages we fetched

Australian compliance and data

DealerloopSpam Act consent, AI disclosure, opt-outs and quiet hours enforced by design; data hosted in Australia

ConversicaPrivacy policy states personal information is transferred to the United States; no Australian data residency commitment published

Contract

DealerloopMonth-to-month, export your data anytime

ConversicaPublished terms: subscription term set by the order, auto-renewing for the same duration unless either party gives 60 days written notice of non-renewal; governed by California law with exclusive jurisdiction in San Mateo, California

Pricing

DealerloopBy enquiry: one figure per engine, month to month, every capability included.

ConversicaNot published; the pricing paths we followed led to a demo request

Where a row says something is not documented or not described on the pages we fetched, that is the limit of what we could verify in Conversica's published material on 4 August 2026. It is not a statement that the capability does not exist. If we have it wrong, tell us and we will correct the page.

The verdict

Where to draw the line

Conversica's strength is breadth of conversation. It will chase a service customer, a renewal and a finance opportunity as readily as a new-car enquiry, in whatever language your customer writes in, and it has been doing it for a long time. If your problem is that nobody follows up anything, across departments, that breadth is exactly what you want.

Dealerloop's strength is depth in one lane, in one market: the carsales enquiry at 8:40pm answered from the car that is actually on your yard, the Saturday test drive in a named salesperson's diary with the whole conversation attached, the delivery paperwork and WA licensing forms done in week eight. The commercial difference is just as plain. Conversica's published terms set the term in the order form, auto-renew it, and want 60 days written notice before the end of it, under Californian law. Dealerloop is month-to-month under Australian law, with your data exportable whenever you like.

FAQ

Frequently asked questions.

Is Conversica behind on AI?

No. It runs conversations across email, SMS, chat and messaging apps in any language, and it publishes conversation volumes most vendors in this category do not: it reports 1.5 billion conversations for more than 2,000 teams, and millions of conversations for more than 1,000 dealer teams. The comparison is scope and jurisdiction, not capability.

Can we run both?

Yes. Nothing about Dealerloop asks you to remove another tool. Some dealerships would sensibly keep an assistant working service and retention while Dealerloop works the sales enquiry and the handover. Watch for double-messaging: agree which system owns which lead source before you switch on.

What does Conversica cost?

They do not publish it, so we will not put a number on their behalf. Monthly figures circulate in third-party directories; we could not verify any of them against Conversica’s own material, so treat them as hearsay and ask for a written quote. Dealerloop’s price is on our pricing page: $99 per rooftop per month per engine, ex GST, plus $20 per honoured appointment, dropping with volume. You can read it before you book anything.

Other comparisons

Compare us on a real deal.

Book a 15-minute demo and put it to us. We'll answer on your own stock, lead to handover.